Back-office development
Back-office system development for SMEs
An internal system for your team: clients, orders, tasks, documents and reports in one place, shaped around your processes.
In many businesses the daily work is scattered across spreadsheets, emails and paper. It is hard to see where an order stands, who is responsible and what is slipping.
I build custom back-office systems that follow your processes exactly: clients, orders, tasks, documents and reports in one place, with permissions for your team.
What is included
- Client and order management
- Tasks, deadlines, owners
- Documents and templates
- Permissions for the team
- Reports and dashboards
Who it is for
Companies where the work is scattered across spreadsheets, emails and paper.
My own system
In my own business, too, a system I built helps me.
I do not only build back offices for clients: every morning this is where I see what needs my attention that day. It is built on the same foundations as my client projects.
- Inquiries from my website go straight into the system, and I am notified right away
- A morning agenda: tasks, follow-ups, deadlines and renewals in one list
- Domains, hosting and subscriptions on record – renewals show up in the agenda in time
- Mockups shared on unique, protected links
The picture shows sample data.
Process
How I work
Five steps from the first call to launch – and at the end of each one you know where we are.
- 01
ReviewFree
reply within one working day
A short call and an honest assessment of your current website or process.
- 02
Mockup and fixed price
A clickable mockup and an itemised fixed quote. No hourly rate, no hidden costs.
- 03
Build
website 1–2 weekssystem 4–10 weeks
Regular demos, so you can see and shape the result along the way.
- 04
Launch
Testing, go-live, training. The domain and all access are registered in your name.
- 05
After launch
Your call: I hand over the full system, or I take care of maintenance.
After launch
You decide what happens next.
I do not lock you in. At hand-over you choose: I hand everything over and your own team or another developer takes it from there, or I look after the system for you.
Full hand-over
You get everything needed to run and develop the system without me.
What you get
- Source code in your own repository
- Domain, server and access in your name
- Technical documentation and deployment guide
- Training for your team
For you if you have your own developer or IT partner to take it from there.
Maintenance and further development
I keep an eye on the system, you keep an eye on your business.
What you get
- Framework updates (e.g. Laravel) and security fixes
- Daily backups and monitoring
- Small changes and new features
- A monthly report on what happened
For you if you would rather not deal with the technical side – it should just work.
You can switch later: if you start with maintenance, I can hand over the full system at any time – and the other way round.
FAQ
What everyone asks before the first call
Cannot find your question? Write a few lines and I will reply within one working day.
Ask meLet us talk about your business.
A free, no-strings conversation. No slides – concrete suggestions you can use even if you do not continue with me.